December 29, 2011

Today, I learnt a very valuable lesson.
We are back in Tampines again. 
Sales wasn't great 
I went to this unit and the owner keeps a maltese, it kept barking at me
I started to build rapport with him, asking about his dog 
I learnt that the maltese's name is ben ben, he is ten 
The dog is actually his son's, who passed away when he was 21, from a bike accident 
Words..... can never describe his facial expression 
He was in pain, missing his son
He was in tears
He said his son left him the dog to keep him company
This is why I like this job
It allows me to build my EQ, to speak to people from all walks of life 
Today, I will start to value family more 

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